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Important Alerts

Patient Safety Alerts: Protect Yourself from Scams

At Valley Arthritis Care, protecting your privacy and security is a top priority. Unfortunately, scams targeting patients are becoming more common. On this page, you’ll find important alerts about fraudulent activity and guidance on how to recognize, avoid, and report suspicious calls or messages. Please review these notices carefully to stay informed and protect yourself.

PHONE SCAM ALERT

We’ve been alerted of scam calls where someone pretends to be from your doctor’s office (such as Valley Arthritis Care or one of our Providers).

What’s happening

  • Scammers are calling patients while pretending to be from your Doctor’s office (such as Valley Arthritis Care or calling on behalf of one of our providers.)
  • Scammers may claim your doctor ordered testing and that a test kit will be sent to your home.
  • Scammers often call multiple times per day & make it seem urgent.

What Valley Arthritis Care will NEVER do

  • We NEVER ask for sensitive info over the phone beyond your First/Last Name & Date of Birth.
  • We NEVER ask for your Social Security Number or credit card over the phone
  • We NEVER send test kits to your home for you to complete.

How to verify a call from Valley Arthritis Care

  • All legitimate calls from our office come from the number: 623-815-2690.
  • You can always call us directly at 623-815-2690 to verify any phone calls, tests ordered or other details about your care.

 

Your privacy, health & safety are our top priority. Stay Vigilant!
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