VALLEY ARTHRITIS CARE – PRIVACY POLICY
Effective Date: 01/01/2026
Valley Arthritis Care (“VAC,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, communicate with us, or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect only the information necessary to operate our medical practice and communicate with you effectively. This may include:
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Name
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Email address
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Phone number
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Appointment or inquiry details
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Basic website usage data (via cookies or analytics)
We do not sell, rent, or trade your personal information.
Protected Health Information (PHI):
Any medical or health-related information provided to Valley Arthritis Care as part of your treatment is governed by HIPAA and handled in accordance with our Notice of Privacy Practices.
How We Use Your Information
Your information is used solely for legitimate healthcare and business purposes, including:
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Scheduling appointments and responding to inquiries
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Communicating with you regarding your care, services, or requests
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Sending administrative, operational, or service-related communications
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Improving our website and patient experience
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Complying with applicable legal and regulatory obligations
We do not share or sell your personal information for marketing purposes. No mobile or messaging consent information is shared with third parties or affiliates. Text messaging opt-in data and consent are never shared.
Communications & SMS Disclosure
If you contact Valley Arthritis Care via text message or opt into SMS communications:
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You may receive appointment reminders, care-related messages, or administrative notifications
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Message frequency varies based on your interaction with us
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Message and data rates may apply
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You may reply STOP at any time to opt out, or HELP for assistance
SMS consent information is never shared with third parties for marketing or promotional purposes.
Disclosure of Information
Valley Arthritis Care does not disclose personal information to third parties for marketing or promotional purposes.
We may disclose information only in limited circumstances, including:
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With your written authorization
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To comply with applicable laws, regulations, subpoenas, or court orders
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To protect the rights, safety, or property of our patients, staff, or the public
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To trusted service providers who assist us in operating our practice and are bound by confidentiality obligations
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In connection with a business transfer, merger, or acquisition
We may also share aggregated, non-identifiable information for operational or analytical purposes.
Data Storage & Third-Party Services
Messages, contact forms, and digital communications may be stored on secure servers operated by trusted third-party service providers. These providers are contractually required to safeguard your information and comply with applicable privacy standards.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance functionality and analyze website usage. You may control cookie settings through your browser; however, disabling cookies may limit certain website features.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Medical records are retained in accordance with healthcare and regulatory requirements.
Your Rights & Choices
You have the right to:
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Request access to your personal information
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Request corrections to inaccurate information
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Request deletion of certain non-medical data, where applicable
To exercise these rights or for privacy-related questions, contact us at:
Valley Arthritis Care
📞 623-815-2690
✉️ help@valleyarthritiscare.com
Practice Locations:
Valley Arthritis Care operates multiple locations. Our administrative headquarters is located at:
13943 N. 91st Ave., Suite I
Peoria, AZ 85381
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.